Wed. April 24th, 2pm ET

Dramatically Improve CX using Machine Learning Based Relevancy

Here’s a familiar scenario. Your team just purchased new software. Everyone is excited but now you have a specific product question. Your path to finding the answer may look like this:

You start with a support chatbot: no luck. You move to a self-service platform: no luck. You go to the user community: no luck. You read through dense documentation: no luck. Eventually you open a support ticket and two days later you finally get your answer - but only after wasting valuable time.

Having too many siloed sources of information always results in bad experiences. But with Attivio’s platform, companies of all sizes can change the experience they give their customers for the better. Join Brandon Bogan, Solution Architect, on 4/24 for a webinar about:

  • Delivering relevant answers and insights in support scenarios with machine learning based relevancy.
  • How personalized answers can be automatically provided based on personas and past activity
  • Identifying previously unknown gaps in your knowledgebase

Date: Wednesday, April 24th

Time: 2pm ET

Reserve Your Seat Here